Am I just getting old and grumpy or has customer service taken a bit of a hit these days? It appears to be the latter (although, I am getting old too). Recent studies from Arizona State University show that people perceive customer service to be getting worse over time. Customer “problems” climbed from 32% in 1976 to 50% in 2013. …

In the past, a typical garage was just big enough for a single car, a lawnmower, and several boxes of Christmas decorations. In fact, until fairly recently, the garage wasn’t even attached to the home! Times have changed – and garages have changed along with them. Garages are now America’s new front door!  A Short History The suburban tract development …

GarageFloorCoating.com (www.garagefloorcoating.com) has been in business for over 22 years. During this time, we’ve developed, tested and continuously improved our private-labelled epoxy products. And we’ve also learned tricks-of-the-trade…like which equipment and in-field techniques produce the best results. With our products, experience and know-how, and together with our GFC dealers and franchisees, we’ve installed over 60 million square feet of epoxy …

Bottom line, garage floor enhancement is booming and it’s a perfect time for success-driven entrepreneurs to embrace this opportunity. If you have the desire to build your own successful home improvement business, a franchise with GarageFloorCoating.com (https://www.garagefloorcoatingfranchise.com/) is the right decision. All You Need to Become a Franchisee We’ve already done the hard work. Product research and development, proprietary liquid …

The photo cover for this blog is of my brother, Rob Hanson, at the age of 4. He loved experimenting with concrete “coatings” back then…mud in this case. That passion never died. Now he’s the President & CEO of GarageFloorCoating.com (www.garagefloorcoating.com), an epoxy coatings company based in Phoenix, Arizona. The Beginning When GarageFloorCoating.com opened its doors in 1996, it was …